“To enhance change – people often fear the future and don’t like to change because they don’t see how the future will be better and how to change. Influence in communication helps to build the vision of the future and guide people through. To build more engaged and loyal employees and customers – EPS comes before NPS”
I had the honor of being interviewed by Aniisu K Verghese Ph.D., is an award-winning internal communications leader, author, speaker, trainer, researcher and blogger, a Public Relations Council of India’s Hall of Fame winner (2015), and Director of Corporate Communications at SABRE Corporation. We had a facinating discussion tackling the topic of influence in internal communication.
Watch our talk and learn
- What is the value and importance of influence in communications within organizations?
- Is influence in communications an art or a science?
- How can influence in communications be developed?
- What are the signs that tell you that communicators or leaders are using influence in communications?
Watch the complete video interview on YouTube or read the complete transcript at Aniisu’s Blog